Erika Riffo was born in Temuco, the Araucania region, the perfect place to develop a love for nature in the middle of forests, lakes, and rivers. She started her duties in service, along with her studies, by the year 2009. When she finished her pedagogy studies, she embarked on cruise ships, where she had the opportunity to travel the world and share with hundreds of people from different cultures, obtaining the necessary tools for the work she was about to jump into and the passion for the service area and guest service. During her time in Chile, she has lived in the most extreme environments such as Patagonia and the Atacama Desert, taking every chance to get to deeply know the places and their cultures, developing an interest in trekking and cycling as transportation and leisure. Her goal is to see each corner of the world and learn from the people.